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Carer & Family Support Services in Hong Kong

Carer support may include information, emotional support, skills sessions, peer groups, practical assistance or help navigating services. What is available depends on the organisation and the caregiver's circumstances; asking for support is not a commitment to a particular care arrangement.

The directory listings below are a starting point for enquiries, not endorsements or a guarantee of availability. Confirm current services, eligibility, fees and application details directly with each provider.

Service guide

Understand this service

Explore common approaches, what to expect, time commitments, and questions to ask a provider.

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Several people form a connected support circle around a central person.

Common ways support is delivered

  • Information and navigation

    A worker may explain service options, application steps or where to seek further information.

  • Emotional or practical support

    Depending on the programme, caregivers may access individual conversations, skills sessions or help with day-to-day planning.

  • Groups and peer connection

    Some services bring caregivers together for mutual support; ask about group purpose, confidentiality and accessibility.

A guide to the process

What the process may involve

  1. 1Explain what would make caregiving more manageable for you.
  2. 2Ask whether support is confidential and whether family members may participate.
  3. 3Agree a suitable format, language, contact route and what to do if needs change.

Time and commitment

There is no standard duration for individual carer-support contacts. SWD's Designated Hotline for Carer Support (182 183) operates 24 hours a day; that describes when the hotline is available, not a counselling session length. Ask the service about follow-up and urgent support.

Hong Kong service pathways

SWD's 182 183 hotline provides free information, emotional support, needs assessment and referral to carers, including carers of persons with disabilities. It offers a 24-hour phone service and WhatsApp text support for carers with hearing or speech impairments; other carer schemes have separate criteria.

How it differs from related support

Carer support is directed to the caregiver and family context; it is different from direct therapy for the person receiving care, though both may be coordinated.

Points to consider

  • Explain what would make day-to-day care more manageable for you.
  • Ask about confidential support, eligibility, language and whether family members can join.

Questions to ask a provider

  • Is support available by phone, in person or online?
  • Are there groups or one-to-one options?
  • What should I do if I need urgent help outside service hours?

Sources and further reading

Guide checked: 2 October 2026. Delivery, eligibility, fees, referral, timing and availability vary by provider and individual; confirm current details directly with the provider or responsible department. This guide is general information, not medical or professional advice.

Directory results

3 providers

Non-profit service provider

Christian Family Service Centre — Disability Services

基督教家庭服務中心 — 殘疾人士服務

CFSC's official page describes rehabilitation and support for people with disabilities and their carers. Contact CFSC to confirm current services, referral arrangements and eligibility.

Community RehabilitationCarer & Family Support
WebsiteView provider profile
Non-profit service provider

Hong Kong Lutheran Social Service, LC-HKS — Rehabilitation Division

香港路德會社會服務處 — 復康服務部

The Division's official page lists services for people with visual, hearing, physical, intellectual and multiple disabilities, including day, residential, community and employment support. Contact the Division to confirm current provision and eligibility.

Vocational TrainingCommunity RehabilitationCarer & Family SupportVisual ImpairmentHearing ImpairmentPhysical DisabilityIntellectual Disability
WebsiteView provider profile

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Compare published details only. Missing information is shown as not listed; this is not a ranking or recommendation.

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Frequently asked questions

How can I check Carer & Family Support listing details?

Review the listed source, then contact the provider to confirm its current address, services, fees and capacity.

Does a listing mean a provider has an open place?

No. The directory is a starting point for enquiries and does not confirm that applications are open or capacity is available. Ask the provider directly about its current waiting time and application process.

Do I need a referral or meet specific eligibility rules?

Requirements depend on the service and funding scheme. Confirm assessment, referral documentation, age and other eligibility criteria with the provider or administering public body.

What should I do if information is incorrect or out of date?

Confirm the current details with the provider, then use the “Suggest a correction” link on its profile to submit a verifiable update for review.

Page updated: 8 November 2026

This website is for information only and does not constitute medical advice. Please verify eligibility and availability directly with the relevant service provider.